Welcome to our online store!

 

Shipping & Returns

  • Shipping & Delivery

    All New Zealand orders are shipped via courier with delivery confirmation. Shipping fees are not refundable. Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase. Delivery is between 1-3 working days , upon dispatch  tracking details will be emailed to you.

    International Shipping is available. Please see our international shipping page for details.

    The Couriers We use

    We are commited to get your product to you as soon as possible. If you need to track your order please do so by clicking on the track and trace link at the bottom of  the page  We regularly dispatch orders throughout the day to ensure the fastest service available.   

  • Returns & Replacements

    Returns will be accepted only if the return is sent within 3 days of the delivery confirmation date. Any errors with your order also must be notified to us within 3 days of receiving the order.An exchange for another item for the same price of your choosing, excluding the shipping price, will be made promptly upon receiving the merchandise in the same condition in which it was shipped. 

    There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier. 

    You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.

    • Returns accepted within 3 days.
    • No refunds on items damaged in shipping.
    • You must notify us of any returns.