Returns and Exchange Policy
At NZ Boxer we stand by the quality of our products and are committed to ensuring you are satisfied with your purchase. If you are not happy with something purchased from us, you can return the product for a refund or exchange within 30 days, using one of the following methods:
Online & Instore Purchases
If wishing to return the item It must first be given return clearance by our customer service team who can be contacted at 0800BOXING or firstname.lastname@example.org . All returns unless otherwise directed should be returned to our head office warehouse:
NZ Boxer Ltd
- If you believe the items are not as described or you believe we have made a mistake with your order or delivery, please call our Customer Service team on
0800BOXING or (078461484) who will arrange for the return cost of items to our warehouse for processing.
- If you personally made an error ordering the items, Then it is your responsibility to return the items back to our warehouse and the courier charges for that.
If required we will be happy to arrange this for you at cost via the courier company we use.
The below items are excluded from this policy, except where they are faulty